1. INTRODUCTION

Welcome to www.onlinebhajagovindam.com that provides safe, secure, fast, authentic, user friendly, structured and channelized information / guidance / resources about Hindu temples. It is created by IndustriConnect Technologies Private Limited, Bengaluru, www.industri-connect.com to help Hindu temples primarily located in India.

The main objective is to bring "Technology to Temple" to PRESERVE, PROTECT & POPULARIZE them by making use of the emerging technology applications for their efficient management. Our platform creates a network of Temple management, Purohits, Devotees, tourists, vendors and service providers, addressing the unique challenges faced by each. Essentially, we aim to create a thriving digital ecosystem that serves the entire temple community.

2. PURPOSE

We want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes the privacy practices of onlinebhajagovindam Group ("onlinebhajagovindam ", "we", "us" and "our") in connection with the information that we collect:

• Through www.onlinebhajagovindam.com from which you are accessing this Privacy Policy
• Through the email messages that we send to you that link to this Privacy Policy and through your communications with us
• Through our Web Users, Clients and Associates defined below

We want our services to be safe and secure for our users. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists onlinebhajagovindam to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy policy relates to our use of any personal information we collect from you for providing temple related services. This privacy policy intends to update you on how we use your personal information collected through https://www.onlinebhajagovindam.com or provided to us by other means.

Please read this privacy policy before using https://www.onlinebhajagovindam.com or submitting any personal information. The privacy policy also relates to our use of any personal information you provide to us by phone, SMS, email, in letters, in person, through representatives and other correspondence or means. This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the privacy policy whenever you visit httpss://www.onlinebhajagovindam.com to make sure that you understand how any personal information you provide will be used and retained.

While you can browse sections of the Platform without the need of sharing any information with us, however, please note we do not offer any product or service under this Platform outside India. By visiting this Platform, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

We may change this Privacy Policy at any time by posting the revised Privacy Policy in the "Privacy Policy" section of the website. The revised Privacy Policy is effective immediately when posted on the website. It is the responsibility of each user to review the website and the Privacy Policy periodically to know about any revisions to this Policy. Your continued use of the website will be considered as your acknowledgment and acceptance of the terms of the revised Privacy Policy.

Please Note: The privacy practices set forth in this privacy policy are for www.onlinebhajagovindam.com only. If you link to other web sites, please review their respective privacy policies, which may be very different as www.onlinebhajagovindam.com creates a network of Temples, Purohits, Vendors and Service providers and makes available information relating to these, but managed by onlinebhajagovindam Admin.

3. WHY CHOOSE ONLINEBHAJAGOVINDAM

Our vision is to empower countless small temples digitally, enabling them to gain local and global recognition through seamless digital transformation. We aspire to be the catalyst for these temples to overcome the constraints that hinder their promotion and reduce challenges faced by them in their routine and mundane day to day operations, by the application of emerging technologies.

Our Integrated Temple Management System (ITMS) platform provides a unique and comprehensive solution by creating a dedicated Home page of each temple. This is further supplemented by automating, creating required databases and documenting temple assets, temple employees, day to day procurement activities, finance & accounts related activities, day to day operation & maintenance activities and vehicle parking and 'Q' management solutions all under one single platform.

Advantage: Temple need not have to conceptualize, design, create and maintain its own website. All this will be very economically taken care of by onlinebhajagovindam with regular revisions as required by the temple resulting in a very cost effective techno-commercial solution.

4. DEFINITIONS

WEB USERS Anyone interested to get temple specific information about the respective temples and avail services offered by the temple. In addition, registered Web Users can also the avail the services of Purohits, Vendors and Service providers registered on onlinebhajagovindam.

CLIENTS Temples, Purohits, Vendors (dealing in Pooja items, Flowers, Fruits & vegetables, Milk and dairy products etc to name a few) and Service providers (carpenters, masons, plumbers, electricians cab operators etc to a name a few) registered with onlinebhajagovindam are our CLIENTS.

ASSOCIATES These will be the people supporting onlinebhajagovindam to popularize the concept and services offered by onlinebhajagovindam. They will be responsible to identify and connect authentic Web user and Clients in their respective areas and bring them on ITMS platform.

Each of the above entities can get benefited by registering on onlinebhajagovindam.com.

Each of the above entities can get benefited by registering on onlinebhajagovindam.com.

5. APPLICABILITY

This privacy policy is applicable to:

• Everyone who accesses and uses www.onlinebhajagovindam.com including but not limited to external legal entities in any form or manner
• Our Clients, Temples, Purohits, Vendors and Service providers
• Our Web Users and Associates
• Any Third party service providers or their representative

6. COLLECTION AND USE OF INFORMATION

6.1 Collection of your information

onlinebhajagovindam collects, processes, and retains information about you when you visit our website www.onlinebhajagovindam.com or avail any other services provided by onlinebhajagovindam. You provide us with information, such as your name, email address, company information, address, telephone number, other contact and demographic information when you make a reservation, subscribe to the onlinebhajagovindam newsletter or obtain web exclusive rates on www.onlinebhajagovindam.com. Moreover, you may choose to provide your personal information in connection with sending an e-mail or message, logging complaints, promotional offers and when you use our service.

Personal Information may include, but is not limited to:

• Your name and physical address and telephone numbers.
• email address and password which we store on our servers for better user experience next time the same customer visits our portal.
• Credit card or debit card number.
• Details of your bank account
• Social media account ID or user ID, profile photo and other data you make available publicly or to us from your social media accounts, publicly available platforms or other sources.
• Other similar information.
• We use a third party email provider to store emails you send us.

If you submit any personal Information relating to other people to us or to our Clients or Associates, for availing the Services available on www.onlinebhajagovindam.com, you represent and warrant that you have the authority to do so and to permit us to use the information in accordance with this privacy policy.

6.2 Information Collected While Placing an Order

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use a number of third party payment processors, including Razor Pay Your payment will be processed by the payment provider you choose to process your payment via a payment gateway.

6.3 How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

• To develop, customize and improve our services: We shall process your personal information, preferences, user characteristics and usage patterns, and feedback to develop, customize and improve our services. If you refuse consent for processing your personal information for the mentioned purposes in this subsection, you will not be significantly hindered in your use of the service. Refusing or withdrawing consent thus has no significant negative effects on your use of the service.
• Marketing purposes: (including www.onlinebhajagovindam.com advantage or similar programs), to inform you about other information, events, promotions, products or services we think will be of interest to you.
• To process personal information necessary for the performance of a contract and providing the services: We may use this information for the provision of the website and the provision of the service according to our Terms & Conditions of Service. Further, to process and/or respond to your requests, submissions, queries, complaints and any transactions and to provide you with information or services requested. If you object to processing of your personal information for the mentioned purposes in this subsection, we may block or limit your access to the service and we reserve the right to end the agreement in accordance with the Agreement and/or the Terms of Use and/or statutory requirements.
• To process your personal information necessary for compliance with a legal obligation: In order to prevent or investigate actual or suspected fraud, hacking, infringement, or other misconduct involving our services or website. Additionally, if we are required by law to disclose your information to any government authority, you consent to the provision of such information.
• To send periodic emails: The email address you provide will be used to send you information and updates pertaining to the services provided by www.onlinebhajagovindam.com.
• Select content, improve quality and facilitate use of the other interface channels : www.onlinebhajagovindam.com may use your Personal Information to help create and personalize content on our Channels (including but not limited to our website, social media pages, promotional programs or campaigns, etc.) , facilitate your use of the Channels (for example, to facilitate navigation and the login process), avoid duplicate data entry, enhance security, improve quality, track campaign and survey responsiveness and evaluate page response rates.
• Obtain third party services: We also share Personal Information and Other Information with third parties who provide services to www.onlinebhajagovindam.com for website management, information technology and related infrastructure provision, marketing and campaign management, customer service, e-mail delivery, auditing, and other similar services. When www.onlinebhajagovindam.com shares Personal Information with third party service providers, we contractually take an undertaking that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this Policy as well as mutual Non-Disclosure Agreements.

7. FAIRNESS AND PURPOSE

www.onlinebhajagovindam.com will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.

8. ACCURACY OF INFORMATION

The information held by www.onlinebhajagovindam.com or in our other systems collected by other means at the time of registration shall be checked and, from time to time, we may change the information requested upon registration or with respect to certain features or services.

9. DISTRIBUTION OF INFORMATION

9.1 Information Disclosure

www.onlinebhajagovindam does not share, sell, rent, or trade personal information collected through www.www.onlinebhajagovindam.com or information provided when availing any of the other services provided by www.onlinebhajagovindam with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Policy. www.onlinebhajagovindam may share information with third party service providers contracted to provide services on our behalf for processing personal information, to conduct marketing campaigns and related services. These third party service providers may only use information we provide to them as instructed by www.onlinebhajagovindam

9.1.1 www.onlinebhajagovindam.com may disclose your Personal Information as we believe to be necessary or appropriate:

• Under applicable law, including laws outside your country of residence.
• To comply with legal process.
• To respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.
• To enforce our terms and conditions, and
• To allow us to pursue available remedies or limit the damages that we may sustain.

9.1.2 Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party.

9.1.3 We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

• Permitted or required by law, or
• Trying to protect against or prevent actual or potential fraud or unauthorized transactions, or
• Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

If www.onlinebhajagovindam.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.

9.2 Data Transfers

www.onlinebhajagovindam is a global organization and provides a global service. Sharing information cross borders is essential so that you receive the same high quality service wherever you are in the world. As a result, we may, subject to applicable law, transfer Personal and Other Information collected in connection with the Services, to these entities in countries where information protection standards may differ from those in the country where you reside. By using any www.onlinebhajagovindam-branded service, you understand that we may transfer your personal information globally as deemed appropriate.

In most cases, the information you provide is added to a www.onlinebhajagovindam local or global database. In the course of processing your information, it may be necessary to transfer your personal data to www.onlinebhajagovindam's affiliates, and/or third party service providers located in India and throughout the world for the purposes outlined within this Privacy Statement.

10 CONSENT AND CONTROL

10.1 Consent

Consent is often referred to as an individual's choice to "opt-in" or "opt-out" of www.onlinebhajagovindam's use of personal information and is usually obtained by a "check box" or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity. www.onlinebhajagovindam receives consent from individuals prior to:

• Collecting, using, or processing their personal information, including sensitive personal information, in certain ways or sharing the individual's personal information with any third party. Sensitive personal data is data revealing an individual's biometric data, data concerning health etc.
• Transferring the individual's personal information outside of the individual's country of residence.
• Using or placing web cookies on an individual's computer or other electronic devices.

10.2 Control Of Your Information

www.onlinebhajagovindam also provides individuals with the right to control their personal information, which includes the right to review, modify, erase, restrict, transmit, or object to certain uses of their information. You may request to review, correct, update, suppress or object to the use or processing of your Personal Information that you have previously provided to us while availing services of www.www.onlinebhajagovindam.ccom or by availing any of the other services provided by www.onlinebhajagovindam. You may review, update, correct or delete your Personal Information collected through the website or service by e-mailing us at support@www.onlinebhajagovindam.com.

If you have privacy concerns regarding access to or the correction of your Personal Information, please contact us by emailing at support@www.onlinebhajagovindam.com.

In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us. We may require you to provide some additional information in order to fulfil your request.

While the majority of questions and issues related to access or requests can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within 30 days.If you feel we have not treated your personal information appropriately or your rights have not been served, you have the right to make a complaint to the data protection authority.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or reservation, or participate in a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase, reservation, or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed. In addition, there may be certain information which we are unable to enable you to review, for legal, security, or other reasons.

www.onlinebhajagovindam reserves the right to decline access to your Personal Information under certain circumstances. If your Personal Information is not disclosed to you, you will be provided with the reasons for this non-disclosure.

11 COMMITMENT TO DATA SECURITY

We strive to keep your personal information secure and take reasonable effort to ensure that appropriate security and technical controls are implemented to ensure data security. Only selected and authorized employees, business partners, vendors and other third party providers may have access to this information.

www.onlinebhajagovindam ensures that our third party service providers employ industry standard security measures to ensure the security of information through legally binding terms and conditions. However, users of www.www.onlinebhajagovindam.com are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of www.www.onlinebhajagovindam.com. Access to and use of password protected and/or secure areas of www.www.onlinebhajagovindam.com is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

Use of cookies: We, and our partners, use various technologies to collect and store information when you visit www.www.onlinebhajagovindam.com, and this may include using cookies or similar technologies to identify your browser or device. Cookies are pieces of information stored directly on the computer or mobile device that you are using. Cookies allow us to collect information such as browser type, e-mail address when you are logged-in to your e-mail from the browser you are using, time spent on the online services, pages visited, referring URL, language preferences, and other aggregated traffic data. We, and our service providers, use the information for sending e-mailers to our website visitors to facilitate navigation, to display information more effectively, to collect statistical information, to personalize your experience while using the Online Services and to recognise your computer in order to assist your use of the Online Services. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are using the Online Services or to send you advertisements and marketing emails. We may also use cookies or other technologies to track responses to our online advertisements and marketing emails. You can configure your browser to refuse cookies, or to warn you before a cookie is placed. If you disable cookies, some parts of our websites may not function properly or at all.

12 RETENTION AND DISPOSAL:

When you place an order for goods and services, we retain that information for a minimum period of five years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records

Criteria for determining the retention period

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

• The purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
• Whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
• Whether we have any legal basis to continue to process your information (such as your consent); how valuable your information is (both now and in the future);
• Any relevant agreed industry practices on how long information should be retained;
• The levels of risk cost and liability involved with us continuing to hold the information;
• How hard it is to ensure that the information can be kept up to date and accurate; and any relevant surrounding circumstances (such as the nature and status of our relationship with you).

If you wish to review or delete your information, contact us at support@www.onlinebhajagovindam.com. We will respond to your request to access or delete your information within 30 days.In addition, some types of information may be stored for an infinite duration due to technical constraints, and will be blocked from further processing for purposes which are not mandatory by law or when consent is withdrawn. The information that you provide may be stored or transferred in our systems or on the systems provided by our third parties.

13 WITHDRAWING CONSENT AND RESTRICTION OF PROCESSING

You may request to withdraw consent to personal data processing or you may review, update, correct or delete your personal information collected through the website or service by e-mailing us at support@www.onlinebhajagovindam.com. For users below the age of 18, consent should be provided by the holder of parental responsibility of the child.

Minors under the age of eighteen may not use the website. We do not collect information from anyone known to be under the age of eighteen and no part of the website is designed to attract underage customers.

14 WEB SERVER LOG INFORMATION

We use a third party server to host our website. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

15 USE OF WEBSITE SERVER

Our third party hosting provider stores server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyber attacks, by detecting unusual or suspicious activity. Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our website server provider to make any attempt to identify you from the information collected via server logs.

16 CONTACT US

If you have any queries relating to the processing/ usage of information provided by you or the Company's Privacy Policy or if you would like to raise any other inquiries, you may email us at support@onlinebhajagovindam.com